First Bank Boosts Customer Experience with Revamped Website 

(Last Updated On: 2017-05-30)


First Bank of Nigeria Limited has officially announced the launch of its refreshed and user-friendly website.

The new website is adaptive and responsive and has a multi-real estate billboard homepage with one-click access to information.

The website features rich mortgage and loan calculators, a currency converter and a google maps integrated branch locator.

Built for the digital age, it is easy to access and navigate for the average multi-screen user. Visitors can expect to find any information they seek on the website in 3 simple clicks.

Its mobile enabled features make it perfect for the always on-the-move generation.

The new website is considered a unique evolution for the lender in terms of information and interactive services available for customers, investors, shareholders and the global community.

Mrs. Folake Ani-Mumuney, Group Head, Marketing and Corporate Communications, FirstBank, announced that the site, which is a quantum leap from the old website, can be accessed via the new URL from any internet enabled device with a functional browser.

Speaking further, she said “The launch of refreshed website comes in line with measures that the bank has taken to execute its digital banking strategy that aims to progress all facets of the its activities in line with global best practices.”

She explained that FirstBank has benefited from modern technology tools to ensure a solid technical foundation for the new site, which would see continuous enhancements in the coming months to enhance the effectiveness of its operations and provide all key information needed by customers, investors and other visitors of the website to make investment decisions and have a better customer experience.

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